Privacy Policy

1. Introduction
At DeeLicious Design, we recognise the importance of your privacy and are committed to safeguarding your personal information. 

2. Collection of Personal Information
We may collect personal information that you voluntarily provide when using our services or interacting with us, such as:

• Full name, email address, and phone number
• Delivery and billing address
• Event-specific details (e.g., names, dates, themes) for custom designs
• Transaction details, including payments via Square or EFT (processed securely; we do not store your payment credentials)
• Any other information needed to fulfil or manage your order
   

3. Use of Personal Information
Your information is strictly used for purposes including:

• Quote generation, order processing, design customisation, and proof generation
• Communication regarding quotes, orders, orders status, and after-sales support
• Delivery coordination of printed products
• Issuing invoices and receipts
• Sending marketing or promotional offers, only with your explicit opt-in
   

We do not sell, rent, or share personal information for third-party marketing purposes.

4. Disclosure of Personal Information
We may disclose your information to:

• Service providers (e.g., printers, dispatch couriers) responsible for delivering your ordered goods
• Payment processors (Square, banks for EFT) to complete transactions
• Legal entities, if required by law or to enforce agreements
   

All service providers are required to adhere to confidentiality and data protection obligations.

5. Security of Personal Information
We take serious steps to safeguard your personal information. This includes:

• Secure storage systems with access controls
• Protection against unauthorised access, modification, or loss
• Retention of information only as long as necessary to fulfil orders or meet legal obligations
   

6. Access, Correction & Deletion
You have the right to request access to your personal information, ask for corrections, or request deletion when it is no longer necessary for our purposes or where there is no legal requirement to retain it. To exercise these rights, please contact us using the details below.

7. Marketing Communications
If you have opted in to receive updates, we may send you marketing emails about promotions, new designs, or related services. You may unsubscribe at any time by following the link in our emails or contacting us directly.

8. Cookies & Website Analytics
Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to improve user experience and track usage patterns. These tools collect non-identifiable data such as your IP address, browser type, and pages visited. You can disable cookies via your browser, though this may affect site functionality.

9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect or target personal information from individuals under 18 years of age. If we become aware of such data, we will promptly delete it.

10. Changes to this Policy
We may update this policy periodically. We will notify you of material changes via our website or email. Continuing to use our services constitutes acceptance of those changes.

11. Contact Information
If you have any privacy enquiries or wish to exercise your rights, please contact:

DeeLicious Design
Email: info@deeliciousdesign.com.au